Frequently Asked Questions
Everything you need to know about shopping with Emporium Lane.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order is dispatched.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as sizing can vary slightly between different brands and cuts.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement if you need to make changes, though we cannot guarantee modifications once an order has entered the fulfillment stage.
Do you ship internationally?
Yes, Emporium Lane ships to over 50 countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout based on your location.