Returns & Exchanges
At Emporium Lane, we want you to love your new fashion finds, which is why we offer a flexible 30-day return policy for all unworn items with original tags attached. Whether the fit isn't quite right or you've changed your mind, we are here to ensure your shopping experience remains effortless.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all garment tags are intact and the packing slip is included inside.
Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized postage location.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing